Portal Jobs AI Pvt. Ltd. ("Portal," "we," "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including the mobile application, website, and all related services.
1. Information We Collect
Personal Information
- Name, email address, phone number
- Employment history, skills, education
- Location data (city, area, GPS with consent)
- Government ID documents (for KYC/KYB verification)
- Voice recordings (for AI profile building and interviews)
- Resume/CV uploads
Automatically Collected
- Device information, IP address, browser type
- Usage analytics via Google Analytics, Firebase, Clarity
- Cookies and similar tracking technologies
2. How We Use Your Information
- To create and manage your account
- To match candidates with relevant job opportunities using AI
- To facilitate communication between recruiters and candidates
- To conduct AI voice interviews and generate assessments
- To process payments and generate invoices
- To improve our services through analytics and AI training
- To send notifications about application status and new matches
3. Data Sharing & Disclosure
We do not sell your personal data. We may share information with: employers (upon mutual match or credit-based unlock), service providers (AWS, MongoDB, Twilio), government authorities (when legally required), and analytics partners (in anonymized form).
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time. Certain data may be retained for legal compliance.
5. Your Rights
- Right to access your personal data
- Right to correction of inaccurate data
- Right to deletion of your data
- Right to withdraw consent at any time
- Right to data portability
6. Security Measures
We implement industry-standard security measures including encryption (TLS/SSL), secure authentication (AWS Cognito), access controls, and regular security audits. Contact data is masked until explicitly unlocked through a credit-based mechanism.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or in-app notification. Continued use of the platform after changes constitutes acceptance.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Portal Jobs AI Pvt. Ltd.
Email: privacy@portaljobs.ai
Phone: +91 80-XXXX-XXXX
Address: HSR Layout, Bangalore, Karnataka 560102